Every executive is familiar with the Pareto principle, also known as the 80/20 rule. Your company makes 80% of its money from 20% of its customers, for example, or 80% of your profits come from 20% of your products. For fleet managers, the 80/20 rule takes on a darker meaning: If your fleet is like [...]
They are the bane of every fleet manager’s existence. They drive up your repair costs and throw off your budgets. No, I’m not talking about your challenged fleet drivers. I’m talking about accident repair supplements. A supplement is an addition to an estimate sent to you by the body shop after you have already authorized [...]
Industry publications have featured a number of articles over the years that advise fleet managers to “benchmark” their vendors. The experts say establishing a standard for performance is the best way to hold your partners accountable and compare them with all the other vendors who are competing for your business. It’s a good argument and [...]
OK it is in Paris now but could L.A. NYC, Boston be next? In an effort to curb air pollution in the French capital, the Parisian city council approved a plan authored by Paris mayor Anne Hidalgo that will restrict access by older vehicles to the city in a number of tiers. Beginning this July, [...]
Some of us grew up hearing that saying from a major oil filter company, “Pay me now or pay me later,” and we also might remember the old adage, “If it isn’t broke, don’t fix it.” Fleet vehicles of today are designed and manufactured significantly better than vehicles produced just 10 years ago. It is [...]
I was trying to do a good deed for my grandchildren so I decided to build a tree house. Of course, anyone who knows me at all knows I take things to the max. One of my son-in-laws has a picture of liquid nails on his cell phone as my caller ID. I nail and [...]
Understanding the process of subrogation recovery is not as difficult as the actual performance of the task. What separates the best from the good or average collectors is understanding the actual process of subrogation and the value of the intangibles that truly affect the overall costs to the clients. Once (or if) the collector understands [...]
I was driving to visit a client recently and as I normally do, I constantly scan the roadway for any unusual situations. As anyone knows today, no matter where you drive there is always more and more traffic. Since I live in the northeast, I believe the traffic here is just insane. Try driving in [...]